I have a computer virus and it’s ruining all functionality of my computer. Don’t worry–you’re already one step ahead of the game just by identifying whats causing your computer problems. Many viruses can go unnoticed for a long time.
First, install antivirus software if you haven’t already. There are many free antivirus programs online if you don’t feel like dishing out the cash.
Once the program is running, it should detect that your computer has a virus. Write down what viruses are on your computer. Most antivirus programs will try to remove, or at least isolate, the virus for you. You can usually tell the program that you want the program to get rid of the virus with the click of a button. If the antivirus software says it has removed the malware successfully, then shut down your computer. Reboot and run the antivirus software again.
If the anti-virus software detects nothing, then you’re in the clear. However if it finds different malware, you might need to repeat the steps. If you keep seeing the same malware pop up after multiple scans or cannot access your antivirus software, try starting your computer in Safe Mode. Then, run your antivirus software. If you see new malware pop up, you may have hit upon your solution. If it finds the same virus, you may need to seek professional help.
If this does not work, you can use TalkLocal to find a local computer repair shop for you. The process is easy: you fill out a short service request online, including a description of your problem, location, and availability. Within minutes, TalkLocal will connect you directly to three local service providers over the phone. All three service providers are capable of fixing your specific problem and willing to meet around your schedule. TalLocal takes the hassle out of appointment scheduling–because computer viruses are stressful enough.
