Nothing can be more frustrating than dealing with a wireless mouse that just doesn’t seem to work. Before you throw the mouse across the room, try these methods to get everything back in working order. Here are some tips for troubleshooting an unrecognized wireless mouse.
Try A Different Port Or Environment
Try to connect the receiver to a different USB port to test for any problems with the original port. Also, try to connect the receiver to a USB port located on the back of the computer, because these usually have more bandwidth power available. Be aware that items such as desktop fans, metal furniture, and fluorescent lights may interfere with the signal from the pointing device. Try moving to a different location to test your wireless mouse.
Replace The Batteries
This issue may occur if the battery power is low. Experts recommend using batteries that are designed for use with electronic equipment. Replace the batteries to determine if this solves the problem. Make sure you resync your mouse after replacing the batteries.
Test The Device On A Different Computer
If the issue continues to occur, test the mouse on a different computer. If the problem persists when connected to a different computer, you may have a defective mouse.
Uninstall Any Conflicting Mouse Software
If you have any other mouse software installed, such as Logitech or touchpad software, it may interfere with your wireless device software. Uninstall any interfering software to see if this solves your problem.
Still Need Help?
If you are still having problems troubleshooting an unrecognized wireless mouse, you may be wondering if you should buy a new one. Before you rush out to the store, try speaking with a computer repair technician. They will be able to tell you whether you actually need a new mouse or not. TalkLocal will connect you with up to three computer technicians in your area in just minutes. Try it for free!
