Is your Norton antivirus not scanning? Norton Antivirus is one of the best and most widely used antivirus programs available, but even Norton has its problems. Ability to scan is the most critical need of the antivirus program, especially in times when you know a virus has infected your program. In times of need, this could be the time when Norton cannot scan. Without Norton’s antivirus scanner, your computer is vulnerable.
Problems
Problems that occur with Norton’s antivirus scanner are with installation and malware. In installation or in use, program files could have been improperly changed which have made Norton scanner unable to work correctly. Malware are viruses, worms, and Trojan horses using popular communication techniques to infect. Norton is not the best in detecting malware. In a malware infection, its scanning program can be blocked.
The Solution
Reinstallation
To do a clean reinstallation of the system, use Norton Removal Tool. This can be downloaded from the Symantec website. The Norton Removal Tool will completely remove the program from the system. Reinstall the program with the most updated version, as this version will have removed problems with the previous versions. Earlier versions of Norton may have had problems with their scanner not working.
Malware Removal
1. Boot your computer in safe mode, and see if the Norton scanner works and detects the malware infection on your computer.
2. If that does not work, find and download a malware removal program. Malware Bytes is one of the best in finding and removing malware, and you can download it for free.
Need Computer Help?
Hopefully, this helps you solve your Norton antivirus scanner issues. If not, it may be a good idea to seek professional help. Use TalkLocal to be connected with high-quality computer repair technicians in your area in just minutes, for free.
