If your TurboTax software is showing a “Turbo Tax has stopped working” message on your Windows 7 computer, this may be due to a couple of reasons. The most common reasons why TurboxTax has stopped working on Windows 7 are are listed below along with possible solutions.
Unsupported TurboTax Version
This error message may be due to the fact that some TurboTax versions are not supported on Windows 7. Windows 7 only currently supports TurboTax 2009 or higher. Using any older versions can often lead to TurboTax crashes. You may need to purchase a more recent version of TurboTax if this is the case.
System is outdated
Make sure that your computer is up to date with the most recent hardware drivers as well as oeprating system updates. This involves using Windows Update to check if there are any updates you’ve missed as well as checking your hardware manufacturer sites to see whether or not your hardware drivers are up to date as well.
.NET Incompatibility
Since TurboTax runs on Microsoft’s .NET framework, an incompatibility could be the cause of your TurboTax crashes and issues. In order to check whether or not your current .NET framework is damaged, you should follow the Method 2 steps here to repair the .NET framework.
Antivirus Programs
Internet security software and antivirus programs may also be triggering with TurboTax’s operation. While every antivirus installation will be different, you should try to disable these programs temporarily or on startup so that nothing can interfere with TurboTax while it is running.
If none of the above reasons solved the TurboTax crashing issues, then it is highly suggested that you use TalkLocal to get in contact with a high-quality local professional so that you can get this problem resolved as soon as possible. You’ll be on the line with a computer repairman within minutes of submitting your request!
