There are a variety of reasons why you may be having trouble with internet connection. Before you seek professional consultation, you can take a few steps to diagnose the issue on your own.
First, restart your computer. Something may have gone wrong when the network connection was established, but it can easily be fixed with this action. If you still are unable to access the Internet, shut down your computer, unplug the router, and unplug the modem. After a few seconds, reconnect these devices in the reverse order you unplugged them. You may want to give the system a chance to gear back up before attempting to start your computer again.
The problem may also be that your router is malfunctioning. In order to troubleshoot this, connect your Ethernet cord directly from the modem to your computer. If your Internet connection works properly in this format, you have a faulty router.
If at any point you have had a virus corrupting your system, the deletion of the virus may have attacked your network connection. Some viruses are designed to violate other computer processes if eliminated. A free program such as LSPFix can correct this. However, you may need to perform a repair install on your system. This can be accomplished on a PC by utilizing the Windows Install Disk. By choosing the option to repair files, you can replace corrupted ones and reestablish the means to a proper network connection.
Establishing network connections, especially for the first time, can often be very frustrating processes. If extra assistance is required, simply utilize TalkLocal to get in touch with a computer repair service near you. Just go to the TalkLocal website and fill out a service request stating your service need, location, and availability. After you submit, TalkLocal will match you with up to three high quality service providers who can help with your specific problem.
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