Real-time technology can set your business apart from the competition in all the right ways. Automating the delivery of information as soon as it becomes available makes your service or product much more useful; here’s a brief look at why and how.
Real-time technology can make the service you provide easier to access. This can be seen in how real-time updates are affecting public transportation in many cities. Apps which incorporate real-time transit data have allowed riders to know where buses are at that given moment compared to a commuter’s stop. Experts say these apps make public transportation more accessible and, in theory, should increase ridership. If a person knows that information about a given product or service is a click away, the service becomes more accessible and more marketable to them. We’ve seen this at TalkLocal; there was a a boost in our customer base after we began providing real-time information on the leads we provide contractors.
Here are three types of apps that can incorporate real-time responsiveness into your business:
Tasks Management Apps Like Asana
You may already know that Asana is great for organization. But it’s also a useful, free way to send project updates to your customers for those big projects. Simply create an Asana project for each booked service or repair, and detail the different steps in the project as subtasks. Then, invite the customer to follow that project. As you’re working, go to the Asana app and check off each step of the process as it’s completed. Your customer will receive a real-time notification on your progress, even if they’re at work or on the go. You can even add details so that they have a written record of those really hard to understand processes.
Keep your Customers Updated on Your Arrival Time With Waze
From pizza joints to UPS deliveries to service booking websites, corporations are using GPS technology to track deliveries and arrival times. In fact, lots of local consumers are booking services through expensive third-party apps for the privilege of tools like tracking business arrival times. Rather than paying subscription fees to access customers who require those amenities, use free navigation and traffic app Waze. With Waze, you can tell customers you’re on your way with the click of a button. If you’re a tow company, you can even see where there might be cars parked on the side of the road in your area in real time. Just invite your customers to download the app just like they do those booking websites. That is, if they haven’t already.
TalkLocal – Real Leads in Real Time
If a person knows that information about a given product or service is a click away, the service becomes more accessible and marketable to them. At TalkLocal we saw a boost in our customer base after we began providing real-time information on the leads we give contractors making our service more accessible and convenient.
Here at Talklocal we see the opportunity we provide business owners, the ability to know about potential customers who need a service immediately after they request it, as a unique service we offer to our clients and vwe would not have been able to provide without real-time technology.
Some people view the use of “real-time” in a service description redundant. This negative perception could not be further from the truth. The implementation of real-time technology, delivering information as it becomes available, in a company’s service or product can set your business apart from the competition in all the right ways.
Here at TalkLocal, we incorporated real-time data into our lead generation service and it produced amazing results. Here are the top three benefits of incorporating real-time technology into how you run your business:
Relevancy
Timely communication is important to any business and as such, real-time technology can assist you in the relevancy of any conversations you have. In business, the relevancy of the information you communicate to your customers can make all the difference in your success. If the information you send isn’t delivered in a timely manner, you lose your context and relevance with your customers and your business will plummet. Real-time technology allows you to deliver data or information instantly and therefore, you maintain the attention of your customer base. At TalkLocal, we deliver our leads using this real-time technology as they come in, making the potential jobs we connect our customers with relevant to how they run their small businesses.
Accessibility
Real-time technology can make the service you provide easier to access. An example of this can be seen with how real-time updates effected public transportation in many cities. Apps which incorporate real-time transit data have allowed riders to know where buses are at that given moment compared to their stop. This real-time information allows users to plan their trips based on the location of their bus in regards to them. Experts say these apps make public transportation more accessible and, in theory, should increase ridership. If a person knows that information about a given product or service is a click away, the service becomes more accessible and more marketable to them. We’ve seen this at TalkLocal as we saw a boost in our customer base after we began providing real-time information on the leads we provide contractors making our service more accessible and convenient.
Opportunity
The speed of your information thanks to real-time technology can provide you, the service provider, and your customers with a sense of opportunity. Knowing about data and information as it becomes available opens doors to all kinds of possibilities for users. This opportunity can provide many potential customers for the service provider that uses real-time tech. At Talklocal, we see the opportunity we provide business owners – knowing about potential customers who need a service immediately after the customer requests it – as providing us with many customers we would not have been able to acquire without real-time technology.
Real-time technology is can be a great asset to any business and we hope that you give these ideas a chance to increase your own business’ success.
